How does secret shopper work




















The surveys he fills out after the experience aren't too time consuming, ranging anywhere from five to 15 minutes. For that reason, he has a hard time justifying spending money at bars and restaurants.

Completing those surveys can take between two and three hours. To land those high-paying gigs in the first place, you have to put in the time and prove yourself as a reliable and thorough mystery shopper. That's where you're going to start, with places like Five Guys or Panda Express. But eventually, as you get a good reputation and your ranking increases, you can get really high-end restaurants. Baldwin uses about a dozen secret shopping platforms. His favorites are Reality Check , where you can get reimbursed for car washes and high-end restaurants; Service Sleuth , where you can get paid to visit casinos and resorts; and Market Force , which he likes to use for free food at Panda Express and Five Guys.

Other times, companies don't pay shoppers but reimburse them for their expenses or allow them to keep the item they bought. Reimbursements often take between 30 and 90 days to receive, so ensure you have money before an assignment to purchase the required item. Some skills that can help you be a successful mystery shopper include:. Related: 11 Steps for Staying Self-Motivated. Mystery shoppers often complete their assignments in retail stores and other service establishments.

Companies that employ mystery shoppers may also include:. Usually, a shopper receives reimbursement for their purchases and can keep the product or service they purchased. Those reviewing restaurants may receive a free meal but also may not receive payment for their assignment. Please note that none of the companies mentioned in this article are affiliated with Indeed. Find jobs. Company reviews. Find salaries. Upload your resume. Sign in. Finding a Job. How does mystery shopping work?

What does a mystery shopper do? Companies that require you to send a startup fee are usually not legitimate. Apply to as many valid companies as you can and keep in touch with them to increase your odds of getting regular work.

Each company will require you to sign a confidentiality contract that prohibits you from disclosing details about the inner workings of the businesses you're evaluating. Establish yourself as a trusted contract worker by honouring such agreements.

Some companies also conduct background checks for criminal charges and convictions. Be sure you understand what you may need to do. For example, if you are shy and do not like conflict, you may find arguing with a salesperson or posing as a "difficult" customer uncomfortable.

Then apply to become one. Do you have to be a certified mystery shopper? Not always, but it helps. Some companies give preference to certified mystery shoppers.

The certification process helps the potential mystery shopper understand what is expected of them. Although not required, it will help you get more "work. The Mystery Shopping Providers Association offers two levels of certification for shopper for a small fee:. There are many scam companies that offer certification for a fee — be sure to check them out thoroughly before paying for certification and ask what companies accept their certification.

Actively scan device characteristics for identification. Use precise geolocation data.



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